Return & Refund Policy

At this time, we do not accept returns or exchanges unless the item arrives damaged or defective upon delivery.

Damaged or Defective Orders

If your order arrives damaged or defective, please contact us as soon as possible after receiving your package. To help us resolve the issue quickly, include:

• Your order number
• Clear photos of the damaged or defective item
• Photos of the packaging if applicable

Once reviewed, our team will work with you to find the best solution.

90-Day Guarantee

Customers who purchased a product with our 90-Day Guarantee are eligible as long as:

• The product was used correctly and consistently for the full 90 days
• No days were missed during use
• Proof of consistent use can be provided if requested

Please note that results may vary from person to person. Any visible improvement or result may be considered part of the guarantee evaluation, as every individual responds differently.

For any questions or support, please contact our customer service team and we’ll be happy to assist you

Disclaimer

To qualify for the 90-Day Guarantee, customers must provide proof that the hat was used daily for 90 consecutive days as directed.

Any visible improvement in hair growth, thickness, fullness, or overall hair appearance will be considered a result and will make the guarantee void.

Results vary depending on the individual, consistency of use, lifestyle, and other personal factors.